Privacy Policy

When you interact with Fin & Fork to browse our weekly menu or build a box, we collect specific details necessary to prepare and deliver your ready-made meals safely and efficiently.

• Order & Culinary Details: The specific fish dishes you select, portion sizes, dietary preferences, and heating requirements.
• Delivery Information: Physical delivery addresses, access instructions, and preferred arrival times to ensure your food arrives fresh.
• Account Data: Secure identifiers used to maintain your profile and track past orders.
• Payment Data: Secure payment tokens handled directly by our certified financial partners. We do not store your raw credit card numbers.

The information you provide strictly supports the operation of our kitchen and delivery logistics. We utilize this data to:

• Fulfill your orders, source the correct high-quality ingredients, and prepare your seafood dishes to exact specifications.
• Communicate essential updates regarding menu changes, delivery delays, or reheating instructions for specific recipes.
• Analyze aggregated culinary trends to improve our recipes and design future ready-made offerings.
• Comply with necessary food safety tracking and commercial regulations.

Fin & Fork does not sell your personal information. We only share specific operational details with trusted third parties who assist in bringing our service to your table.

This includes dedicated courier services who require your address and delivery instructions, as well as secure payment gateways that process your transactions. All partners are bound by strict confidentiality agreements to protect your privacy.

Just as our kitchen adheres to the highest standards of cleanliness and food safety, our digital infrastructure is designed to safeguard your information against unauthorized access, alteration, or disclosure.

We implement industry-standard encryption protocols during data transmission and maintain robust physical and electronic safeguards across all our operational systems.

You maintain control over the data you provide to Fin & Fork. At any time, you may request to access the personal information we hold, update incorrect details, or request full deletion of your account and order history.

To exercise these rights, or if you have questions concerning this Privacy Policy, please reach out to our team by visiting the Help & Support page. We aim to respond to all inquiries promptly and transparently.

Last updated: January 2026. This policy may be updated periodically to reflect improvements in our kitchen or delivery operations.