Kitchen Support

Guidance for your daily catch.

Ensuring every seafood dish arrives fresh and plates perfectly. Find answers about culinary preparation, ingredient sourcing, and managing your upcoming selections.

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Chef hands carefully plating a vibrant fish dish

Essential Guidelines

From the moment your sealed fillets arrive to the final garnish on the plate, these practices preserve the culinary integrity of your dishes.

Storage & Preservation

Refrigerate your box immediately upon arrival. Our vacuum-sealed fish fillets maintain optimal texture and flavor for up to three days. To protect the delicate cellular structure of the seafood, we strongly advise against freezing any of our prepared meals.

Reheating Protocol

Seafood requires gentle handling. Follow the exact time indicated on each meal sleeve. We recommend low-heat stovetop warming or moderate oven temperatures to ensure the fillets remain tender and flaky without drying out.

Ingredients & Sourcing

Our kitchen focuses entirely on premium catches, accompanied by freshly sourced herbs and seasonal vegetables. Please note that all dishes are prepared in a dedicated space handling fish, mollusks, and crustacean ingredients daily.

Managing Upcoming Selections

Need to modify next week's culinary lineup? Order adjustments must be submitted at least 48 hours before your scheduled dispatch. This window provides our chefs ample time to source and prepare your precise cuts.

Reach Out

Direct to the Kitchen

Whether you require assistance adjusting a meal selection or have inquiries regarding a specific ingredient profile, our team is prepared to help you refine your dining experience.

Our Kitchen Address

Deliveries and operational headquarters are situated here. Visitors by scheduled appointment only.

36 Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur 50250, Malaysia